If you request a refund before we start working on your project, 100% of your payment will be refunded (transaction charges will be deducted). You may ask for a refund if you are not 100% satisfied with your purchase. In such scenarios, we will refund all the remaining payments of your order. The amount for which we have already completed the work on your project will not be refunded.
Please note that only the remaining payment will be refunded.
However, if you have a specific complaint and need a complete refund, you may send us a refund request, and we will take a fair decision accordingly.
We offer unlimited revisions on all projects until they have been completed. Once a project has been completed, clients may request revisions for an additional 2 weeks (14 days). After that, clients will have to start a new project to request further amendments or suggestions.
Please note that revisions do not include a change of project brief.
If the revision request requires more work than we agreed to at the start of a project, or if the request contradicts what was originally discussed, then we may require additional payment to accommodate revision.